DearBob,
IamtheChinesestudentwhostayedinyourapartmentduringmyvacationinCanada.NowIhavereturnedhomeinChinaandthepurposeofmywritingthisletteristoexpressmysincereapologyforthestupidmistakeIhavemade.
Uponarrivinghome,IfoundthemusicCDwhichbelongstoyouinmyluggage.IamingreatworrybecauseIknowthisyourbirthdaypresentfromyourwife.YourCDwillbesentimmediatelythroughEMSintheverynearfuture.IhavebeentolditwilltakeaboutaweektoreachCanada.
Onceagain,pleaseacceptmysincereapologyforanyinconveniencesIhavecaused.Thankyouforyourunderstandingandpleasesendmeareplyatyourearliestconvenience.
Sincerelyyours,
LiMing
Dearxxxxx,
Iamwritingthislettertoexpressmyapologythatxxxxxxxxxxxxxx.Ifeelterriblysorryaboutthis.
Onceagain,Iamverysorryforanyinconveniencecaused.Iwillbereallyappreciatedifyoucanacceptmyapologiesandunderstandmysituation.YoursSincerelyxxxxxxxxx
亲爱的xxxxx，(对方姓名)
我写这封信以表达我的'道歉xxxxxxxxxxxxxx(道歉原因)。
对此我深感抱歉。
我再次对给您造成的任何不便深感歉意，希望您能理解我的处境并接受我的道歉。
谨启
xxxxxxxxx(自己姓名)
Dearxx,
Iamwritingthislettertoexpressmyapologythatxx.
Ifeelterriblysorryaboutthis.
Onceagain,Iamverysorryforanyinconveniencecaused.Iwillbereallyappreciatedifyoucanacceptmyapologiesandunderstandmysituation.
YoursSincerely
DearMsWinston,
ThepurposeofthisistoconveytoyoumysincereapologiesforanyinconvenienceyoumayhaveexperiencelastmonthwithrespecttotheinstallationofyourInternethighspeedservice.
Ijustreturnedfromvacationthisweekandfoundyourfileinmyin-basket.AssoonasIreviewedyourcaseitwasclearthatsomehowyourJau.20threquestforachangeinservicehadsomehowslippedthroughthecracks.TheonlypossibleexplanationIcangiveisthatwehaverecentlyhadanumberofkeystaffchanges,whichmighthaveresultedinyourletterbeingoverlooked.
Consequently,Ihavedirectedourinstallationgrouptocontactyoubytheendofthisweektosetupatimeconvenienttoyouwhentheycouldgotoyourhouseandinstallyournewrouterandmakethenecessaryadjustmentstoyoursoftware.
Becauseofthisseriousoversight,andasatestamenttoourappreciationofyouasoutcustomer,wearegoingtoprovideyouwithyourfirstthreemonthsofhighspeedserviceforfreecharge.Therefore,youraccountwillnotbebilleduntilJuneofthisyear.
Ms.Winston,letmeassureyouthatwhathappenedinyourcaseisnottypicalofCableNet’slevelofcustomerservice.Wecontinuetobecommittedtoprovidingyouandallofourcustomerswiththehigheststandardsofserviceintheindustry.
Ifyouhaveanyquestionspleasedon’thesitatetocallmeatxx.
Yoursinservice
亲爱的客人：
您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。
我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。
祝您过得愉快!
XXX酒店
20xx年x月x日
DearXXXXX,
IamwritingthislettertoeXXpressmyapologythatXXXXXXXXXXXXXX.
Ifeelterriblysorryaboutthis.
Onceagain,Iamverysorryforanyinconveniencecaused.Iwillbereallyappreciatedifyoucanacceptmyapologiesandunderstandmysituation.
YoursSincerely
XXX:
Imsosorry,Iwaslateforschool.Ithinkitsabadhabitandbadmanners.Iwillgotoschoolalittleearlier,andgotoattendclassontime.
Illneverbelateforschoolagain,pleaseforgivemeandbelieveme.
Thankyou!
XX
date
译文：
XXX：
对不起，我迟到了。我认为这是一个坏习惯，坏习惯。我会早点去学校，然后去上课的时间。我不会再迟到了，请原谅我，相信我。谢谢你!
XX
年月日