Receptionist:Hereisyourroom,Mr.Johnson.Afteryou.
Guest:Thankyou.
Receptionist:ShallIdropthecurtainforyou?
Guest:OK,Thankyou.Bytheway,doyouknowtheroomservicesavailable?
Receptionist:It'savailable24hoursaday.Andinthefirstdrawerofyourdresser,youfindabrochurewithfullofinformationaboutthefacilitiesandservicesofourhotel.
Guest:Oh,Isee.Er,here'ssomethingforyou.
Receptionist:That'sveryniceofyou,thankyou.IsthereanythingIcandoforyou?
Guest:No,thanks.
Receptionist:Iamalwaysatyourservice.Haveaniceday.Goodbye.
excuseme.haveyouanylaundry?
对不起,请问有没有要洗的衣服?
thelaundrymanisheretocollectit.
洗衣房服务员来这儿收要洗的衣服了。
ifyouhaveany,pleasejustleaveitinthelaundrybagbehindthebathroomdoor.
如果您有衣服要洗,请放在浴室门后的洗衣袋里。
pleasetellusornotifyinthelistwhetheryouneedyourclothesironed,washed,dry-cleanedormendedandalsowhattimeyouwanttogetthemback.
请告诉我们或在洗衣单上写明您的衣服是否需要熨烫,水洗,干洗或缝补,还要写明何时需要取衣服。
whatifthereisanylaundrydamage?
如果你们洗衣时损坏了衣服怎么办?
insuchacase,thehotelshouldcertainlypayforit.
如果是这样,饭店当然应该赔偿。
Iamanattendantonthisfloor,whatcanIdoforyou?
Wouldyoupleasegivemesomeenvelopesandwritingpaper?
Justamomentplease,I’llbringyousomesoon.
IfeltabitcoldwhenIslept,pleasegetmeablanket.
Thesoapinthetoiletisusedup.Wouldyoupleasegivemeanewone?
I’llsendituptoyourroom,justonemomentplease.
Goodmorning,HousekeepingServiceCentre.WhatcanIdoforyou?
Howlongwillyoustayhere?
MayIshowyoutoyourroom,sir?Hopeyou’llenjoyyourstayinourhotel.
Ourclinicisonthefirstfloor.ShallIcallforadoctorforyou?
PleasetakemeagoodrestandIhopeyou’llgetwellsoon.
It’smypleasure,I’malwaysatyourservice.
Doyouwanthotwaterandcoldwaternow?
Inthisbottlethereishotboiledwaterandinthatone,thereiscolddrinkwater.
Thisisthelightswitchandthatisthetemperatureadjuster,sir.
Thereareclosed-circuittelevisionprogramsfrom8pmto2ameveryday.
Pleasantjourneyhome.
IsthereanythingelsethatIcandoforyou?
Willittroubleyou?
WouldyoumindifI……?
Ifwehaveanyshortcoming,pleasepointitout.
I’msorrytodisturbyou.
I’msorry,It’sourfault.
Thanksforyourreminding.
We’lltryourbesttotakesomemeasuressothatyoucanbesatisfied.
Goodmorning,RoomReservation,mayIhelpyou?
What’sproblem,sir?CanIbeofassistance?
Thisisquiteunusual.Iwilllookintothematter.
Iwillgetyouanotherone.
Iwillhavethemprepareanotherone.Wouldyoulikesomedrinkswhileyouarewaiting?
ShallIhavethedishcookedagain?
Iwilltaketothechefandseewhathecando.
I’mterriblesorry.Icangiveyousomethingelseifyou’dlike.Thatwillbeonthehouse,ofcourse.
Wouldyouliketotrysomethingelse?withourcompliments,course.
Iwillseeaboutyourorder.Wouldyoulikesomeappetizerwhileyouarewaiting?
I’msorry,sir.Pleaseexcuseher.Weareverybusytoday.
Iamsorry,sir.Weareshortofhandstoday.Wouldyoupleasehaveadrinkfires.